Privacy policy

Information We Collect

At CelesteAura, we collect various types of information to provide and improve our services:

  • Personal Data: Name, email address, shipping/billing address, phone number, payment information
  • Order Information: Purchase history, product preferences, and transaction details
  • Technical Data: IP address, browser type, device information, and cookies
  • Usage Data: Pages visited, time spent, and interaction with our website

How We Use Your Information

Your data helps us:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our products, services, and website functionality
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and IT support
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale

We never sell your personal data to third parties for marketing purposes.

Data Protection and Security

We implement appropriate measures to protect your information:

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability testing
  • Limited access to personal data within our organization
  • Secure storage systems with access controls

Your Rights and Choices

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request data portability
  • Opt-out of sale of personal information (where applicable)

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Personalize your shopping experience
  • Measure advertising effectiveness

You can manage cookie preferences through your browser settings.

International Data Transfers

As a global business, we may transfer and process data outside your country of residence. We ensure such transfers comply with applicable laws and implement appropriate safeguards like Standard Contractual Clauses.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email.

Last Updated: [Insert Date]

Contact Us

For privacy-related questions or concerns:

Email: [email protected]
Postal: [Company Address]