Privacy policy
Information We Collect
At CelesteAura, we collect various types of information to provide and improve our services:
- Personal Data: Name, email address, shipping/billing address, phone number, payment information
- Order Information: Purchase history, product preferences, and transaction details
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, time spent, and interaction with our website
How We Use Your Information
Your data helps us:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our products, services, and website functionality
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT support
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
We never sell your personal data to third parties for marketing purposes.
Data Protection and Security
We implement appropriate measures to protect your information:
- SSL encryption for all data transmissions
- Regular security audits and vulnerability testing
- Limited access to personal data within our organization
- Secure storage systems with access controls
Your Rights and Choices
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request data portability
- Opt-out of sale of personal information (where applicable)
To exercise these rights, please contact us at [email protected].
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
- Measure advertising effectiveness
You can manage cookie preferences through your browser settings.
International Data Transfers
As a global business, we may transfer and process data outside your country of residence. We ensure such transfers comply with applicable laws and implement appropriate safeguards like Standard Contractual Clauses.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children without parental consent.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website or email.
Last Updated: [Insert Date]
Contact Us
For privacy-related questions or concerns:
Email: [email protected]Postal: [Company Address]